Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store.  A small processing fee will be charged for all in store pickups.

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Ordering By Phone

Call us at 618-467-2268. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!

Ordering By Fax

Mail or Fax your order to us at the address or fax number below and we will process it immediately.

Lewis & Clark Community College Bookstore
5800 Godfrey Road
Godfrey, IL 62035-2466
618-467-2268
618-466-0150 fax
mailto:bookstore@lc.edu

Store Hours
Monday - Wednesday 7:30am to 6:30pm
Thursday and Friday 7:30am to 4:30pm
Sat & Sun Closed

Shipping Policies

Your L&C Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

Refund Policy

Textbooks – new and used – may be returned for a full refund during the first two weeks of the beginning of each term.  Providing the books are in original condition and are accompanied by the original sales receipt with a purchase date that is within (30) calendar days of the start of each term.  Returns will be granted the third week of classes providing; a valid drop slip is presented, the books are in the original condition and accompanied by the original sales receipt with a purchase date that is within (30) calendar days of the start of each term. Shipping will not be refunded for textbooks ordered through the website.  All textbooks will be returned to the bookstore in the original condition at no expense to the bookstore.

Shrink wrapped materials, course packs and opened key codes are non-returnable.

Trade books that are not used for a class may be returned for a full refund within (2) calendar days of purchase providing they are in new condition and are accompanied by the sales receipt.

Supplies, gifts and clothing may be returned in unused condition within (30) calendar days of purchase providing they are in new condition; all tags are intact and are accompanied by the sales receipt.

Electronics may be returned for a full refund within (30) calendar days of purchase providing they are not opened and are accompanied by the sales receipt.

Defective merchandise will be replaced within (30) calendar days of purchase accompanied with a bookstore sales receipt.

Contact Support

Contact us anytime with questions or concerns via email at: bookstore@lc.edu. You can also contact our customer service department at: 618-467-2268